TICKET BUYER FAQS

WHERE DO I PICK UP MY TICKETS?

  • Print your tickets out from the confirmation email you received when you purchased them OR pull them up on your phone from this same email.

  • Alternatively, if you are unable to print your tickets at home or show them on your phone, you can pickup your tickets at the Davis Theater Doc10 ticketing table prior to your screening. Tickets are held under the last name of the ticket buyer. Please bring your ID when picking up tickets.

HOW EARLY CAN I PICK UP MY TICKETS/PASSES?

  • Tickets and passes can be picked up starting Thursday, April 11th at 5pm at the Davis Theater Doc10 ticketing table.

HOW FAR AHEAD OF TIME SHOULD I GET TO THE THEATER?

  • Doors will open 30 minutes before the start of the movie. Sponsors and passholders can enter the theater at that time. Individual ticket buyers can enter up to 15 minutes before the start of the movie. 

WHAT IS THE ADDRESS OF THE THEATER?

  • THE DAVIS THEATER: 4614 N. LINCOLN

WHAT IF I WANT TO BUY MORE TICKETS ONCE I’M AT THE THEATER?

  • Tickets can always be purchased online as well as at the Davis Theater Doc10 ticketing table.

WHAT IF A MOVIE IS LISTED AS SOLD OUT – HOW CAN I GET IN?

  • Based on availability, rush tickets will be sold 15 minutes prior to the start of the film. Patrons interested in getting a rush seat should wait at the theater.

IS IT GENERAL ADMISSION OR RESERVED SEATING?

  • All seats at all Doc10 films are general admission.

ARE MY TICKETS TRANSFERABLE?

  • Yes, Doc10 tickets are fully transferable.

6 TICKET PACKAGE PURCHASERS:

I PURCHASED THE EXCLUSIVE “6 TICKET PACKAGE”.  HOW DO I INDICATE WHAT MOVIES I WANT TO SEE?

  • You were prompted to pick which screenings and how many tickets you wanted to each on the purchase page when your tickets were bought. If you are having any issues please email: Jessica

CAN I GIVE AWAY MY TICKETS TO SOMEONE ELSE

  • Tickets are fully transferable…but are you sure you want to do that?

CAN I USE THESE TICKETS FOR ONE OF THE DOC10 SPECIAL EVENTS?

  • 6 pack tickets are only good for movies.

PASSHOLDERS FAQS

PLEASE NOTE:

***SEATING: We will have designated rows for PASSHOLDERS. Doors will open for you 30 minutes BEFORE the screening begins to have access to your choice of seats.

At 15 minutes prior to the start of the film we will release the seats for others to occupy.

WHERE DO I PICK UP MY PASS(ES)?

  • Pickup your passes at at the Davis Theater Doc10 ticketing table. Please bring your ID when picking up passes.

  • All Access Passes will be available for pickup starting Thursday, April 11th at 5pm at the Davis Theater Doc10 ticketing table.

WHAT IS THE ADDRESS OF THE THEATER?

  • THE DAVIS THEATER: 4614 N. LINCOLN

HOW FAR AHEAD OF TIME SHOULD I GET TO THE THEATER?

  • Doors will open 30 minutes before the start of the movie. Sponsors and passholders can enter the theatre at that time. Individual ticket buys can enter up to 15 minutes before the start of the movie.   

AS A PASSHOLDER DON’T I GET FIRST ACCESS TO THE THEATER?

  • Passholders have first access to their seats. However, at 15 minutes prior to the start of the movie both passholders and individual ticket buyers have access to the theatre.

CAN I DECIDE AT THE LAST MINUTE TO GO TO A MOVIE?

  • Yes, as a passholder you have access to all movies, but if the movie is sold out we can’t guarantee there will be a seat. Please email Jessica as soon as possible if there is a movie you’d like to attend so we can make every effort to get you a ticket.

WHAT ABOUT SPECIAL EVENTS? CAN I USE MY PASS FOR SPECIAL EVENTS?

  • Yes, as a passholder you are not only a wonderful human being for supporting Doc10, you also have access to all events (Except the DocPro DocNYC Panel).

WHAT IF I’M HUNGRY? WHERE CAN I GO?

  • There are many options in the Lincoln Square neighborhood for restaurants, including the lovely CARBON ARC restaurant adjacent to the Davis Theatre.

WHAT IF I’M HAVING DOC10 WITHDRAWALS AFTER THE FEST? HOW CAN I FIND MY COMMUNITY?