Ticket Buyer faqs

 

WHERE DO I PICK UP MY TICKETS?

  • Pickup your tickets at the Davis Theater located at 4614 N. Lincoln.Tickets are held under the last name of the ticket buyer.  Please bring your ID when picking up tickets.
  • Alternatively, you can print your tickets out from the confirmation email you received when you purchased them. OR you pull them up on your phone from this same email.

HOW EARLY CAN I PICK UP MY TICKETS?

  • Tickets and passes can be picked up starting Wednesday, April 4th at 5pm. at the Davis Theater: 4614 N. Lincoln.

HOW FAR AHEAD OF TIME SHOULD I GET TO THE THEATER?

  • Doors will open 30 minutes before the start of the movie. Sponsors and passholders can enter the theatre at that time. Individual ticket buys can enter up to 15 minutes before the start of the movie. 

WHAT IS THE ADDRESS OF THE THEATER?

  • THE DAVIS THEATER: 4614 North Lincoln

WHAT IF I WANT TO BUY MORE TICKETS ONCE I’M AT THE THEATER?

  • Tickets can be purchased at the Davis Theater on day of screening. However, we can’t guarantee that your seats will be together since they were purchased at a different time.

WHAT IF A MOVIE IS LISTED AS SOLD OUT – HOW CAN I GET IN?

  • Rush tickets will be sold 15 minutes prior to the start of the film. Patrons interested in getting a rush seat should wait at the theater.

IS IT GENERAL ADMISSION OR RESERVED SEATING?

  • All seats at all DOC10 films are general admission.

ARE MY TICKETS TRANSFERABLE?

  • Yes, DOC10 tickets and passes are fully transferable.

ARE TICKETS STILL AVAILABLE FOR DOC10 SPECIAL EVENTS?

6 TICKET PACKAGE PURCHASERS:

I PURCHASED THE EXCLUSIVE “6 TICKET PACKAGE”.  HOW DO I INDICATE WHAT MOVIES I WANT TO SEE?

  • You were prompted to pick which screenings and how many tickets you wanted to each on the purchase page when your tickets were bought. If you are having any issues please email: info@chicagomediaproject.org

CAN I GIVE AWAY MY TICKETS TO SOMEONE ELSE

  • Tickets are fully transferable…but are you sure you want to do that?

CAN I USE THESE TICKETS FOR ONE OF THE DOC10 SPECIAL EVENTS?

WHAT IF I’M HAVING DOC10 WITHDRAWALS AFTER THE FEST? HOW CAN I FIND MY COMMUNITY?

  • We’re glad you asked! Continue the love year round by becoming a CMP Member or a CMP Associate – a lower cost way to gain access to the great content our members help bring to Chicago.
  • Click here to sign up for more details:
  • https://www.chicagomediaproject.org/membership/

PASSHOLDERS FAQS

PLEASE NOTE:

***SEATING: We will have designated rows for PASSHOLDERS. Doors will open for you 30 minutes BEFORE the screening begins to have access to your choice of seats.

At 15 minutes prior to the start of the film we will release the seats for others to occupy.

 

WHERE DO I PICK UP MY PASS(ES)?

  • Pickup your tickets at the the Davis Theater: 4614 N. Lincoln. Tickets are held under the last name of the ticket buyer.  Please bring your ID when picking up tickets.
  • Alternatively, you can print your tickets out from the confirmation email you received when you purchased them. OR you pull them up on your phone from this same email.

WHAT IS THE ADDRESS OF THE THEATER?

  • THE DAVIS THEATER: 4614 North Lincoln

HOW FAR AHEAD OF TIME SHOULD I GET TO THE THEATER?

  • Doors will open 30 minutes before the start of the movie. Sponsors and passholders can enter the theatre at that time. Individual ticket buys can enter up to 15 minutes before the start of the movie.   

AS A PASSHOLDER DON’T I GET FIRST ACCESS TO THE THEATER?

  • Passholders have first access to their seats. However, at 15 minutes prior to the start of the movie both passholders and individual ticket buyers have access to the theatre.

CAN I DECIDE AT THE LAST MINUTE TO GO TO A MOVIE?

  • Yes, as a passholder you have access to all movies, but if the movie is sold out we can’t guarantee there will be a seat. Please email info@chicagomediaproject.org  as soon as possible if there is a movie you’d like to attend so we can make every effort to get you a ticket.

WHAT ABOUT SPECIAL EVENTS? CAN I USE MY PASS FOR SPECIAL EVENTS?

  • Yes, as a passholder you are not only a wonderful human being for supporting DOC10, you also have access to all events. Congratulations!

ARE TICKETS STILL AVAILABLE FOR SPECIAL EVENTS?

WHAT IF I’M HUNGRY? WHERE CAN I GO?

  • There are many options in the Lincoln Square neighborhood for restaurants, including the lovely CARBON ARC restaurant adjacent to the Davis Theatre.

WHAT IF I’M HAVING DOC10 WITHDRAWALS AFTER THE FEST? HOW CAN I FIND MY COMMUNITY?

  • We’re glad you asked! Continue the love year round by becoming a CMP Member or a CMP Associate – a lower cost way to gain access to the great content our members help bring to Chicago.
  • Click here to sign up for more details:
  • https://www.chicagomediaproject.org/membership/